Reference

stm88 Privacy Policy For Your Account

stm88 Privacy Policy explains how we collect, use and protect the details connected with your account, wallet status and device access.

Clear data purposesWallet record detailsContact and change requests
stm88 stm88 Privacy Policy For Your Account
CONTACT PATHS

Get Privacy Policy Help Beside Your Account

A clear contact path helps when a Privacy Policy question concerns a login, wallet status or personal detail.

Account data request Use the account help route to ask what personal details are linked with your stm88 profile. We may request phone verification before discussing account-specific records.
Wallet record query For DANA, OVO, GoPay, QRIS or bank transfer questions, include the transaction reference and status shown in your account. This lets us match the request accurately.
Policy correction Tell us which detail needs changing and why through the secure contact path. We review the request against your account record before applying an approved correction.
DATA HANDLING

What stm88 Does With Your Data

Your Privacy Policy protections work through specific account controls rather than broad promises. We separate login details, wallet references and device signals by their operational purpose, then limit account discussions to a…

Account details

We use your phone number and submitted account details to create, verify and maintain access. Phone verification comes before account access, helping us connect requests with the correct profile.

Cookie choices

Cookies can retain session preferences and support security checks across your browser. Clearing them may sign you out or require another verification step when you return.

Device signals

Browser and device signals can be assessed when a login looks unusual. We use this context to protect account access, not to replace the phone verification step.

Wallet matching

Transaction references from DANA, OVO, GoPay, QRIS and bank rails help us match a payment status to your account and investigate a missing or pending record.

Retention requests

You can ask why a record remains stored and how long it is needed. We assess deletion or restriction requests against active account, dispute and legal requirements.

Data changes

If your phone or account detail is incorrect, contact us through the secure help route. We may verify ownership before changing information attached to the profile.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions you are most likely to have before opening an account. They explain what we collect, why wallet records appear, how cookies work and where to send a request. For a personal case, use the secure account help route so we can verify the correct profile.

It covers account details, phone verification, device signals, cookies, wallet references, transaction status, retention and requests to access or correct data connected with your stm88 account.

DANA and QRIS references help us match a wallet event with your account. We may retain the transaction reference, status and time to resolve receipt or account questions.

We may store the account-linked reference and processing status supplied for OVO or GoPay activity. We use those records for reconciliation, support requests and account security checks.

Send a request through the secure account help route and describe the records you need. We may complete phone verification before releasing account-specific details to you.

Yes. Identify the incorrect detail through the secure contact path and explain the correction. We check account ownership first, then update an approved record where appropriate.

Cookies can preserve a session and support unusual-login checks. If you clear browser cookies, you may be signed out and asked to complete phone verification again.

Where local law permits, you can ask about stored personal data, correction or retention. Any access or eligibility decision depends on local law and account verification.